If I apply credit card online, will I receive the same gifts that are being offered for credit card application at your branches?
Yes. However, successful applicants of other credit card incentive programmes will not be eligible for the gifts.

Can I redeem my RewardCash online?
Yes. Please go to Credit Cards section of our HSBC Internet Banking.

I would like to give instructions other than those available in the HSBC Internet Banking. What should I do?
Currently, only the following instructions are available in our HSBC Internet Banking:

• Request statement
• Enquire card application status
• Change personal information and address
• Set up/change payment instructions
• Request Personal Identification Number (PIN)
• Increase credit limit
• Change virtual card spending limit
• Over-the-limit facility arrangement

To give other instructions on credit card, please call (852) 2233 3033 for HSBC Global Private Banking customers, (852) 2233 3033 for HSBC Premier Elite customers, (852) 2233 3322 for HSBC Premier customers, (852) 2233 3000 for Other Personal Banking customers.