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Transferring Money

Can I make transfers to anyone I choose?
Yes, as long as you know the full bank account details of the person or company to whom you want to send money. You can transfer funds to HSBC accounts and to accounts held with other banks, both in Hong Kong and overseas. To make a Renminbi transfer to mainland China, please refer to the "Renminbi Service" section for the relevant restriction.

There are two fund transfer options available to you. If you wish to transfer larger amounts on a regular basis, you can register account details and set a transaction limit up to HKD1million for each Registered Account. For ad hoc transfers of smaller value, you can use the Non-registered transfer facility (please note that you are required to activate this service prior to use). The maximum amount of funds that you can transfer via the automated banking channels to non-registered third party accounts is HKD50,000 per day. You can set sub-limits for each automated channel up to HKD50,000 to suit your needs. To check the limit you have requested or view instructions on how to activate this service.
Please go to 'My Details' and select 'View and Set Transaction Limits' option.

Can I make transfers in foreign currency?
Yes. You can make Foreign Currency Transfers to or from a Foreign Currency Account. To make a transfer either in a Foreign Currency or to a Foreign Currency account in Hong Kong, simply select the service you require from the options listed on the 'Transfers - Hong Kong' page and choose your required currency from the currency options shown. When transferring money to an overseas account, you can select the currency you wish to transfer funds in using the currency menu displayed on the transfer instructions page.

Can I make transfers to overseas accounts?
Yes. You have two options for sending money overseas.
If you wish to transfer larger amounts on a regular basis, you can register account details and set a transaction limit up to HKD1million for each Registered Account. For ad hoc transfers of smaller value, you can use the Non-registered transfer facility (please note that you are required to activate this service prior to use). The maximum amount of funds that you can transfer via the automated banking channels to non-registered third party accounts is HKD50,000 per day. You can set sub-limits for each automated channel up to HKD50,000 to suit your needs. To check the limit you have requested or view instructions on how to activate this service.
Please go to 'My Details' and select 'View and Set Transaction Limits' option.

Is there any charge for making a transfer through HSBC Internet Banking?
It depends on the type and currency of the transfer you wish to make.

  • For transferring funds between your own HSBC accounts in Hong Kong, there is no charge.
  • For transferring funds to another HSBC account in Hong Kong, there is no charge.
  • For transferring funds in Hong Kong dollar to another local bank, depending on the transfer service used the following charge will automatically apply:

    Service Charge
    e-Transfer HKD35 per transaction
    Express Transfer HKD55 per transaction (please note that some receiving banks may impose additional charges.)


  • For transferring funds in a foreign currency or Renminbi to another bank in Hong Kong, a charge of HKD55 or HKD115 will apply, dependent on the clearing system used by the recipient bank. The charge amount will be confirmed on your Instruction Acknowledgement confirmation (additional charges may also be applied by the recipient bank).
  • For transferring funds to an overseas bank, a charge will automatically apply according to the following (additional charges may also be applied by the recipient bank):

      Transfer to overseas HSBC branches Transfer to overseas non-HSBC branches
    HSBC Premier Customers Other Customers
    Regular charges* Waived^ HKD115 HKD115
    Charges for transferring to mainland China* Waived^ HKD85 HKD115
    * Excluding transfers in Renminbi
    ^ Applicable to self-to-self transfers from any of your HSBC accounts (including joint accounts) to any of your HSBC accounts (including joint accounts) in other countries, submitted via HSBC Internet Banking. Not applicable to telegraphic transfer set up via standing instructions.

What is a Registered Account?
This is a useful feature if you often have to make transfers of a larger amount (for example, pay school fees) to the same third-party account. For your own protection you are required to register these transfer accounts by submitting a request form to any HSBC branch in Hong Kong. Once the Registered Account has been set up, simply choose the 'Registered Account' option when making your transfer request and select your required account you wish to transfer funds to.

How can I set up a Registered Account?
You may set up registered account via Internet banking with our new Security Device. Alternatively, you may complete and sign a Registered Account Request Form. You can obtain a form from any branch of HSBC, or simply download a copy by going to the 'View and Maintain Registered Transfer Accounts' page under the 'Maintain My Details' option.

How many Registered Accounts can I set up?
You can set up as many Registered Accounts as you wish.

Can I vary the amount I send to a Registered Account?
Yes. The amount you send to a Registered Account can vary each time you make a transfer, up to the maximum limit you have requested for that Registered Account.

What do I have to do to add or delete a Registered Account?
You can view the details of your Registered Accounts and also add or delete accounts online via Internet banking service with our new Security Device. Alternatively, to add accounts to your portfolio, you may complete the 'Internet Banking Registered Transfer Account - Limit Increase and Maintenance Request Form' and submit to any HSBC branch for processing. Full details are available from the 'View and Maintain Registered Transfer Accounts' page under 'Maintain My Details' option.

What do I need to do if I want to change my Registered account transfer limit?
To reduce your limit, you can perform the transaction online via Internet banking service.
To increase the limit, for your own protection you are required to complete an 'Internet Banking Transaction Limit Increase Request Form' and submit this to any HSBC branch in Hong Kong for processing.

Can I set up a transfer for a particular date in the future?
Yes, up to 45 days in advance. This is a useful feature if, for example, you need to make a transfer at some point in the future, but are worried you may forget to do so if you leave it until the due date. Or perhaps you are going on holiday and wish to sort out all your transfers and payments before you leave. Simply select the appropriate date from the 'Transfer on' pull-down menu, and we will automatically make the transfer for you on that date.

What happens if I have set up a transfer for a future date, but on that date I don't have enough funds in my account to cover the transfer?
In this case, the transfer will not be made. We will inform you by email that we have been unable to make the transfer for you. We strongly recommend that customers check their HSBC Internet Banking email on the actual transfer day to confirm the status of the transfer request.

Why do I receive a different format of Payment Reference Number for Telegraphic Transfer and Real-time Interbank Payment (RTGS)?
Outward Payment
We have enhanced our payments process system to improve our remittance services. Starting from 11 January 2009, there are new reference numbers for Telegraphic Transfer and Real-time Interbank Payment processing.
The format of the reference number is changed as follows:

Before 11 January 2009 From 11 January 2009
Outward payments by Telegraphic Transfer
Format: TT HKHnnnnnn
( nnnnnn = 6-digit reference number )
Outward payments by Telegraphic Transfer
and
Outward payments via Real-time Interbank Payment


Format: HK1ddmmyxxxxxxxx
<ddmmy = Process date>
<xxxxxxxx = 8-character reference>

Example (1): a payment submitted on 22 January 2009 via a Branch in Hong Kong may have a reference number HK122019HKH10070

Example (2): a payment submitted on 22 August 2009 via HSBC Internet Banking may have a reference number HK122089PI001900
Outward payments via Real-time Interbank Payment
Format: CHATSnnnnnn
( nnnnnn = 6-digit reference number )

Please refer to Enhancement to Telegraphic Transfer and Real-time Interbank Payment for more details.

Inward Payment
The new set of payment reference for Inward real-time interbank payment and Inward telegraphic transfer payment crediting your Hong Kong domiciled account is introduced in phases starting from 18 Jan and 12 Jul 2010 respectively.
The format of the reference number is changed as follows:

Existing payment reference number format New Payment reference number format
Inward payments by Telegraphic Transfer
Format: TT nnnnnnnnnnnnnnnnnnnn
(nnnnnnnnnnnnnnnnnnnn - 20 alphanumeric reference number including space)
Inward payments by Telegraphic Transfer and Inward payments via Real-time Interbank Payment

Format: HK1ddmmynnnnnnnn
<ddmmy = Process date>
<nnnnnnnn = 8 alphanumeric reference number>

Example (1): A reference number HK12501012345678 is denoted a payment received on 25 January 2010

Example (2): A reference number HK1250706E3SDXFK is denoted a payment received on 25 July 2010
Inward payments via Real-time Interbank Payment
Format: nnnnnnn
(nnnnnnn = 7-digit reference number)

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